I enrolled for this program on the Comcast Networks website, but when I come to the Shop with Style Network microsite, it is saying I am not enrolled. What should I do?
In order for the microsite to recognize you, you have to enter it via the program link on the Comcast Networks microsite. Log in to , select promotions, and go to the page for the Shop With Style Network incentive program. Click the link to visit the site. If it still does not recognize your enrollment and does not allow you to shop or visit the my account page - and it has been more than 24 hours since you enrolled, please contact customer support at to address the issue.
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How can I change my contact information or designate someone else to receive my prizes?
To update your address and contact information, please do so at . All merchandise must be sent care of the Affiliate’s address; however, you may designate anyone at that address to receive the merchandise. Simply fill out the recipient first and last name fields under the Shipping Information section accordingly during the checkout process and we’ll send your prize selections to that individual’s attention.
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How do I check the status of my order?
Simply log back into the site via the microsite link found on the Comcast Networks promotion site for this incentive and visit the My Account section.
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When will my merchandise ship and how will I know?
After your order is submitted and after you have submitted your post-promotion affidavit at , please allow 4-6 weeks for the shipment of your merchandise selections. You will receive a confirmation email with a tracking number as soon as your order ships. That tracking number can be used to determine the location of your shipment.
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Can I ship my items to multiple addresses?
No. Merchandise can only be shipped to one address.
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I want to obtain another item in the store that I only need a few more points for; is there any way to obtain more points?
Unfortunately, there is no way to obtain additional points. The amount of points you received is the maximum amount that you can use on your shopping spree. Once you make your selections and proceed through the checkout process, you will lose any remaining points.
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What if I do not like the item after I receive it?
All orders are final once the merchandise has been confirmed when you checkout; therefore, it is important that you are certain you really want an item before you checkout.
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I received the wrong item. I received damaged merchandise. What do I do?/ Merchandise Warranty Information
If an error was made in the shipment of your order or if your merchandise is damaged immediately contact or call (404) 223-5100 ext.104 for assistance. Any damaged or incorrectly delivered merchandise must be returned within 14 days to Hothouse, Inc., 90 Fairlie Street, Suite 100, Atlanta, GA 30303. After 14 days from receipt, your merchandise is subject to the standard manufacturer’s warranty that applies to the product(s) you have chosen. For full details on your products’ manufacturer’s warranty, please reference the information included with your merchandise.
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Please submit your affidavit through by no later than January 9, 2000.
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If I log-out, will I lose all of the items in my cart?
All items will be retained in your cart until you log back into the shop
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When is the deadline for completing my shopping spree?
You must complete your shopping spree by December 10, 2008.
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When I got to Shop or to the My Account page, I don't see all of my DMA's listed - what does this mean?
Each DMA has to be individually enrolled via the Comcast Networks site and accepted into the program. Once it has been accepted, you'll receive a confirmation email. (If you have not received this email, and it has been more than 72 hours since your enrollment, please contact ).
If your enrollment has been accepted, your DMA will be visible on the My Account page. For shopping, only those DMA's for which you have not already exhausted Style Points will remain in the drop down list. Once the shopping is completed for a system it drops off the list.
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